MSSA Academic Program Manager/Tenure-Track Technology Management Faculty (Norfolk, VA / Telework) – (190517)
The College of Business at Embry-Riddle Aeronautical University- Worldwide invites applications for a 12-month (10 months + summer) dual-role position; Program Manager of the Microsoft Software and Systems Academy (MSSA) and tenure-track faculty in a technology discipline. This is an exciting opportunity to manage a fast-paced program that is targeted at preparing military veterans for a second career as IT professionals. Since its launch four years ago, the MSSA program has grown rapidly to thirteen locations throughout the continental United States and Hawaii, and graduates nearly 1,000 student per year. The program focuses on delivering industry-leading systems and software courseware with ERAU’s proven instructional methods, using a combination of classroom, virtual labs and student project instructional techniques, in a high-pressure, fast-paced, accelerated learning face-to-face delivery modality.
Successful candidates will have very strong communication and problem-solving skills and will work weekly with external stakeholders (e.g., Microsoft, ISC2, Learn on Demand, etc.). Candidates must also have a demonstrated record of experience in three distinct areas required by the role of Academic Program Manager:
Create and/or maintain useful, high-quality documentation
Author both process and protocol as needed to maintain the program
Collaborate with internal and external stakeholders on program administration
Maintain the course delivery schedule and prepare the labs and content for delivery
Collaborate with learning path leaders (SME’s) to maintain the curriculum
Work with assigned faculty to ensure the highest levels of readiness to teach
Manage complex projects and compressed timelines
Ability to work with grant writers and have a basic understanding of the grant landscape
Serve as a Subject Matter Expert:
Work with designated external stakeholders on curriculum updates, asset lists, delivery plans, and the integration of concepts into a cohesive curriculum
Teach live classes as needed in the event a primary faculty member is unavailable
Earn Microsoft Certified Trainer (MCT) status in one or more areas and/or earn and maintain IT certifications above the level that is taught in the curriculum
Work within the Learning Management System (Canvas) to make updates as needed or review gradebook or student engagement data
Integrate curricular changes into a cohesive hybrid delivery plan (in-classroom and online delivery)
Maintain intense familiarity with all learning paths and be able to assist new faculty in the onboarding and training process
Develop or implement train-the-trainer for new and existing faculty as needed
This program teaches at sites in multiple states across five time zones and involves external stakeholders across the United States. You must be proficient, comfortable and capable to lead and manage a virtual team, using such platforms as Skype for Business, Microsoft Teams, and SharePoint. Solid experience building, deploying and teaching courses via learning management systems such as Canvas is required.
Candidates must have a terminal degree in computer science, information technology, cybersecurity, information systems, network engineering, date science/analytics or a related field as well as direct industry experience and/or related IT industry certificates within at least one of the learning paths if not multiple learning paths. The current MSSA Program teaches courses in three learning paths: Cloud Applications Development (C#), Cybersecurity Administration, and Server and Cloud. All learning paths contain Azure elements and additional learning paths may be added in the future.
Demonstrated experience in developing and teaching undergraduate or industry IT courses is a must. Candidates should also have a solid track record in managing complex and dynamic projects and programs in multidisciplinary environments; experience with intrapreneurial product and process development and evaluation in such projects is a plus. A military background or experience working with military education programs is strongly preferred as most programs are delivered on or around a military base to active duty service members or veterans.
Note: The preferred candidate will live within a driving radius of Norfolk, VA (e.g., Hampton, Newport News, Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk). A candidate not in this preferred area may be considered if he/she lives near an existing MSSA teaching site or a major metropolitan area where multiple travel options are available and multiple sites are within a driving distance. For MSSA locations and information about each learning path visit https://worldwide.erau.edu/microsoft-software-systems-academy