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Program Manager (7397U), Haas School of Business - 54358

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.

For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/

The Haas School of Business embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change.

Application Review Date

The First Review Date for this job is: 06/21/2023.

Responsibilities

Using subject matter knowledge, prepares, executes and follows up on programs executed in the coaching and programming group.

• Create and execute training plan, managing multiple in-person training events, coordinating content and delivery with internal stakeholders.
• Support the execution of all coaching and programming events and programs across the FT, EW, and EMBA classes.
• Observe, correct and provide feedback on programs to insure inclusivity.
• Planning and organizing activities such as Orientation, Alumni and Student Panels, signature Experienced Hire events, Adjunct and NJST leader kickoff, etc.

Gathers and assembles analytical and factual data on assigned problems and issues to prepare reports and/or analyses summarizing information on the assigned issues and commenting on other significance for internal department constituents. Examples:

• Work with vendors (e.g. GradLeaders, 12Twenty, etc.), Adjunct Advisors, and external contractors.
• Developing timelines and project plans of special events driven by Program/Advising team, and seeking out and managing cross-program execution, coordinating with broader Operations team when appropriate.
• Contribute to Ops Team special projects as necessary.
• Support customization and delivery of program communications strategy.

Applies professional or research concepts to perform analysis of data and systems pertaining to moderately complex projects, policies, initiatives/processes, and/or functions. For Example:

• Creates consumer insight surveys to effectively analyze the value-add of all programs (including but not limited to webinars, workshops, and advising).
• Supports industry-specific training opportunities for students looking to transition to other fields in their career.
• Organizes and tracks continual upgrading and development of online resources (e.g. CareerNet, bCourses, etc.).

On a project basis, performs analytical studies on a variety of policies, programs and issues. Examples:

• Analyze appointment data to understand student demand. Communicate regularly with lead coaches to source new programs and determine student need from their insights.
• Coordinate with team leaders (Career Coaches and staff), edit and provide training materials, and manage sign ups and communication with leaders and students.

Participates in administrative policy and program planning and development. Examples:

• Develops programming that takes into account Diversity, Equity and Inclusion.
• Develops and proposes ongoing program strategies, for Senior Director to approve, by engaging key staff and student stakeholders and analyzing student performance data.
• Develops and proposes strategies for using existing technologies, to be approved by Senior Director, by evaluating existing capabilities against current and future student and staff needs.
• Researches, reviews, and evaluates outside career education programs, technologies, and vendors to support ongoing efforts to build organizational capabilities and capacity.
• Develops and leads training sessions for MBA students on using career-related technologies and programs.
• Co-leads hiring and onboarding of student coaches.
• Create and distribute a job description, facilitate informational workshop, maintain job posting, determine target industry hiring plan and categories of evaluation of candidates, review applications and manage the execution of interviews.
• Creates and executes training plan, managing multiple in-person training events, coordinating content and delivery with internal stakeholders.
• Supports student worker timekeeping functions, approving and communicating around bi-weekly timesheet submission.

Professional Learning and Growth

• Work on special programs as assigned.
• Maintain knowledge of unit business processes in order to provide back up to other support staff in the unit.
• Embraces the principle of being a "student always" by engaging in opportunities for training, workshops, seminars, continuing education pertinent to the position, or at the suggestion of the supervisor.
• Actively contributes to a team environment that fosters and promotes a culture of diversity, equity, inclusion, and belonging (DEIB) within the unit and at Haas.
• Engages in ongoing education to promote diversity, equity, inclusion & belonging by completing University sponsored certifications & training sessions (Ie: MEP Workshop, Implicit Bias Certification, LinkedIn Learning workshops, and other workshops & seminars offered by the University or Haas, as they are made available) or by engaging in external seminars & resources related to DEIB.
• Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.

Required Qualifications

• Working knowledge of common organization- or research-specific and other computer application programs.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing.
• Ability to prioritize competing projects and milestones based on understanding of the impact on the student experience and department's resources.
• Experience developing and modifying programs to be inclusive.
• Attention to detail in execution and planning.
• Great follow-up skills in tracking contributions from content providers and informing stakeholders.
• Working skills to analyze information and synthesize large amounts of data with strong attention to detail.
• Solid ability to multi-task with demanding timeframes.
• Ability to use sound judgment in responding to issues and concerns.
• Ability to use discretion and maintain all confidentiality.
• Proficient to advanced skills using MS Office Suite, including Word, Excel, PowerPoint and Access in both PC and MAC environments.
• Proficient to advanced skills using G Suite (Google Suite - Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar).
• Experience in HTML, Zoom, CareerNet, Campus Groups, or 12Twenty.
• Excellent interpersonal skills, demonstrating a desire to promote diversity, equity, inclusion and belonging to establish and maintain positive & professional working relationships with colleagues, students and team members.
• Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.
• Demonstrates an understanding of and commitment to diversity, equity, inclusion, and belonging in a business, organization or public university setting.

Preferred Qualifications

• Bachelor's degree in related area of human development - such as sociology, psychology, education, and/or equivalent experience/training.
• Prior experience gained in graduate-level programs, MBA campus recruitment, event management, or professional services.
• Understanding of MBA Programs, their key stakeholders, how they operate, etc.
• Ability to understand and manage projects related to website development, including UX design.

Salary & Benefits

This is a 100% full-time (40 hrs a week) non-exempt career position, which is paid hourly and eligible for full UC Benefits.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $31.94 - $36.83.

How to Apply

• To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.



For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=54358&PostingSeq=1