Her research interests are on Web 2.0, Social Networking, E/M-government, Organizational and IT Innovation, Digital Convergence, Big Data, Machine Learning and Neural Networking, Security and Privacy, ERP, and Knowledge Management. She has published more than 45 articles in such journals as Communications of the ACM, International Journal of Production Research, Journal of World Business, Communications of the AIS, Information and Management, Journal of Computer Information Systems, Industrial Management and Data Systems, International Journal of Public Administration, International Journal of Knowledge Management, Decision Sciences Journal of Innovative Education and Management Decision. She is an Associate Editor of International Journal of IT Service and on the Editorial Board of seven journals.