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Job ID: 210808

Housing and Home Loan Program Counselor (7399U) - 53306
University of California, Berkeley

Date Posted May 15, 2023
Title Housing and Home Loan Program Counselor (7399U) - 53306
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Real Estate

Housing and Home Loan Program Counselor (7399U) - 53306

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

The Office for Faculty Equity & Welfare (OFEW) supports the full participation in academic careers for all scholars, through overseeing and promoting equitable hiring practices, supporting faculty relocation, and supporting faculty over the arc of their careers, including into retirement.

We are seeking to hire a Housing and Home Loan Program Counselor (Project/Policy Analyst 4). The successful candidate will have deep knowledge of the Bay Area rental market, a strong work ethic and customer service orientation, possess superior communication and networking skills, be a flexible and detail-oriented self-starter, and enjoy being a critical part of a small, high-performing team.

This position primarily assists newly hired faculty in finding housing, and is available to consult with prospective new faculty on their likely housing options. The position oversees the waitlist and assignments for university-owned rental housing, assists newly hired faculty (and certain other administrative positions) in finding rental housing in the area, and advises newly hired faculty on purchasing a home. The position also serves as the campus expert on UC home loan programs and the central point of contact between borrowers, campus departments, and the UCOP Office of Loan Programs (OLP). The position counsels borrowers regarding loan program terms and conditions, while maintaining focus on highly sensitive recruitment and retention issues.

Time permitting, and dependent upon the division's need and incumbent's knowledge and skillset, this position may also:

  • Assist with other types of relocation counseling, such as assisting faculty in learning about local child care options or assisting partners of newly hired faculty in finding employment on campus or in the local area.
  • Provide housing counseling services for other campus units, and/or
  • Lead or assist with the coordination of various programs and projects within the Division of the Vice Provost for the Faculty.

Application Review Date

The First Review Date for this job is: 05/25/2023. This position is open until filled.


Housing Counseling for New Faculty

  • Serves as the campus point of contact for newly hired faculty who seek assistance with securing housing.
  • Provides group presentations as needed to introduce faculty to relevant resources.
  • Conducts individual interviews and needs analyses with new faculty.
  • Conducts research and delivers customized follow-up material for each person, including guidance on neighborhoods and other resources that match individual faculty needs.
  • Arranges realtor tours for faculty seeking to purchase a home.
  • Provides targeted listing resources for faculty who are seeking to rent a home. Conducts ongoing searches of rentals suitable for each faculty member, facilitating introductions and connections with landlords. Responsible for continuous follow-through to ensure each faculty member secures rental housing.

Housing Research and Resource Development

  • Keeps current with trends and issues in the Bay Area housing market. Stay up-to-date with local and state regulations pertaining to rental property management.
  • Develops and maintains comprehensive resources and presentations to assist faculty with their search for a new home.
  • Develop resources and maintain knowledge of ADA and California-specific housing laws and regulations that support faculty with disabilities and/or who use medically-documented service or emotional support animals.
  • Develops and maintains good relationships with local landlords and realtors, keeping up to date with the wide variety of local offerings and suitable units that may become available soon.
  • Provides housing data and reports as needed to division leaders.

UC Berkeley Faculty Rental Units Coordination

  • Serves as the faculty's main point of contact with the UC Berkeley Housing Office for campus-owned faculty rental units.
  • Tracks unit availability and maintains a waitlist.
  • Advises faculty on unit suitability for their needs and gives or arranges apartment tours.

UC Home Loan Program Coordination

  • Serves as the campus expert on UC home loan programs and the central point of contact between borrowers, campus departments, and the UCOP Office of Loan Programs (OLP).
  • Counsel borrowers regarding loan program terms and conditions, while maintaining focus on highly sensitive recruitment and retention issues.
  • Confirms faculty eligibility for loan programs, conducts analysis to determine qualifying loan amounts, discusses program guidelines and requirements, and provides eligibility analyses. Liaise between the borrowers and relevant offices to resolve personal situations that impact eligibility for participation in the loan programs.
  • Develop and distribute program materials and form templates, website information, and other communications to departments and program participants.
  • Provide analyses for complex summaries and proposals relative to loan program parameters and program usage. Prepare reports to include summaries of funding transactions and loan commitments, evaluation of current and proposed services, and trends in the real estate lending market for review and decision making by campus and OLP. Make recommendations to campus management regarding the use of loan fund allocations.

Additional Counseling and Project/Program Coordination

  • Depending upon incumbent expertise and campus need, provides additional housing counseling to other campus constituencies and consultation on other aspects of relocation such as childcare, local schools, and partner employment.
  • As needed, serves as the lead coordinator or provides administrative, event, or project management support for various programs and projects within the Division of the Vice Provost for the Faculty.

Required Qualifications

  • Deep knowledge of the Bay Area rental market.
  • Thorough knowledge of real estate and lending processes, policies and procedures.
  • Excellent oral, written, and interpersonal communication skills, including active listening, critical thinking, persuasiveness, and advising skills.
  • Ability to interact effectively and professionally with a wide variety of people, including campus leaders, faculty, staff, and external constituencies.
  • Expert ability to make professional connections, and to build and maintain a strong network of realtors, landlords, and resources relevant to this role.
  • Strong service orientation, the ability to take initiative and maintain a high degree of responsibility, responsiveness and flexibility.
  • Ability to maintain a positive, approachable, and welcoming environment for faculty and other clients.
  • Experience working in a confidential, fast-paced environment with a very diverse constituency.
  • Possesses excellent judgment and discretion and the ability to maintain a high level of confidentiality.
  • Ability to perform consistently in an environment of competing demands, frequent interruptions, and fluctuating priorities.
  • Demonstrated superior attention to detail and the ability to organize and prioritize work, meet frequently changing deadlines, handle multiple important projects simultaneously unto completion, and manage time effectively.
  • Ability to remain calm under pressure.
  • Advanced analytical and problem-solving skills.
  • Ability to analyze data and trends.
  • Strong project management skills sufficient to accomplish activities within time/resource constraints.
  • Able to quickly learn and embraces and upholds the UC Berkeley's Principles of Community.
  • Political acumen and sensitivity to the differing perspectives, financial/political circumstances within all levels of the campus as well as the UC Office of the President and other external constituencies.

Education and Training

  • Bachelors degree in related area and/or equivalent experience/training.

Preferred Qualifications

  • Knowledge of the real estate market.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary range that the University reasonably expects to pay for this position is $82,400.00 - $125,000.00.

  • This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
  • This position is exempt and paid monthly.

How to Apply

Please submit your resume and a cover letter (PDF) that briefly expands on how your background is a good match for this position when applying.

Referral Source Info
This job is part of the Employee Referral Program. If a UC Berkeley employee is referring you, please ensure you select the Referral Source of "UCB Employee" and then enter the employee's Name and Berkeley email address in the Specific Referral Source field. Please enter only one name and email.

Other Information

The Office for Faculty Equity & Welfare is open to hybrid working arrangements for its employees. Exact arrangements will be determined in partnership with Associate Vice Provost for the Faculty to meet role responsibilities and department needs, and are subject to change.

  • This is not a visa opportunity.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.


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